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Knowledge : the power to create value.

A healthy organization has to generate and use knowledge as an ongoing process. Interaction with their environment (customers, producers, service providers) at each step of business process, people in the organization absorb information, turn it into knowledge and take action based on it in combination with their experiences, values and internal rules.

Most often, generating value from such assets involves sharing them among employees, departments and even with other companies in an effort to devise best practices.

Without knowledge, an organization could neither organize itself, nor maintain itself as a functioning enterprise. Multiple modes of knowledge generation exist : acquisition, dedicated resources, fusion, adaptation and knowledge networking contribute to Knowledge Management.

The corporate knowledge base comprises the facts, rules, models and concepts that underpin the day-to-day decisions made at every level in the organisation.

Despite the vital nature and value of knowledge, its apparent intractability has meant that it has not, in the past, received the direct attention of management that it deserves and needs.

Networks And Knowledge Reservoirs

Knowledge can be explicit or implicit. Implicit Knowledge is generated and exchanged by informal, self-organizing networks within organizations that may over time become more formalized. Communities brought together by common interests usually talk via e-mail and groupware to share expertise and solve problems together. When networks of this kind have enough knowledge in common to be able to communicate and collaborate effectively, their ongoing conversation often generates new knowledge within firms. Technologies such as instant messaging and e-mail are popular precisely because they facilitate relationships among people.

How can software designers make these systems more free form ?

They need to be kept extremely simple. Our system engineers have done lot of work setting up tools that can easily contact lists and databases, Extensions to intranets among selected companies is a way we can make it easier for people to collaborate outside of their organizations.

MBA K.M. Software:

  • Suite of tools specifically designed for content tracking and analysis, as well as expertise location, combined with a portal to manage corporate knowledge.
  • Decreases through e-learning training costs and time to competency.
  • Communications application service provider that allows companies to self-author, deliver and manage on-demand multimedia business communications. Users can create and access recorded multimedia presentations anywhere, anytime to provide a scalable, flexible solution for knowledge transfer to multiple audiences.
  • It can be controlled from a central IT organization, thereby reducing administration costs and security risks.
  • Offers brainstorming activities, threaded dialogue, conversation and collaboration, a research center, member profiles, multimedia exhibits, messaging and other features.
  • Controls publishing rights, but does not need to do manual work for documents because users can publish MS-Office documents directly from their desktops.
  • Offers a single point of access to internal and external information sources-configurable to a company's individual needs. The package integrates business Web searching, customized directories, premium content and indexed access to an enterprise's published material.

 

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