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Knowledge
: the power to create value.
A
healthy organization has to generate and use knowledge
as an ongoing process. Interaction with their environment
(customers, producers, service providers) at each step
of business process, people in the organization absorb
information, turn it into knowledge and take action
based on it in combination with their experiences, values
and internal rules.
Most
often, generating value from such assets involves sharing
them among employees, departments and even with other
companies in an effort to devise best practices.
Without
knowledge, an organization could neither organize itself,
nor maintain itself as a functioning enterprise. Multiple
modes of knowledge generation exist : acquisition, dedicated
resources, fusion, adaptation and knowledge networking
contribute to Knowledge Management.
The
corporate knowledge base comprises the facts, rules,
models and concepts that underpin the day-to-day decisions
made at every level in the organisation.
Despite
the vital nature and value of knowledge, its apparent
intractability has meant that it has not, in the past,
received the direct attention of management that it
deserves and needs.
Networks
And Knowledge Reservoirs
Knowledge
can be explicit or implicit. Implicit Knowledge is generated
and exchanged by informal, self-organizing networks
within organizations that may over time become more
formalized. Communities brought together by common interests
usually talk via e-mail and groupware to share expertise
and solve problems together. When networks of this kind
have enough knowledge in common to be able to communicate
and collaborate effectively, their ongoing conversation
often generates new knowledge within firms. Technologies
such as instant messaging and e-mail are popular precisely
because they facilitate relationships among people.
How
can software designers make these systems more free
form ?
They
need to be kept extremely simple. Our system engineers
have done lot of work setting up tools that can easily
contact lists and databases, Extensions to intranets
among selected companies is a way we can make it easier
for people to collaborate outside of their organizations.
MBA
K.M. Software:
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Suite
of tools specifically designed for content tracking
and analysis, as well as expertise location, combined
with a portal to manage corporate knowledge.
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Decreases
through e-learning training costs and time to competency.
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Communications
application service provider that allows companies
to self-author, deliver and manage on-demand multimedia
business communications. Users can create and access
recorded multimedia presentations anywhere, anytime
to provide a scalable, flexible solution for knowledge
transfer to multiple audiences.
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It
can be controlled from a central IT organization,
thereby reducing administration costs and security
risks.
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Offers
brainstorming activities, threaded dialogue, conversation
and collaboration, a research center, member profiles,
multimedia exhibits, messaging and other features.
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Controls
publishing rights, but does not need to do manual
work for documents because users can publish MS-Office
documents directly from their desktops.
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Offers
a single point of access to internal and external
information sources-configurable to a company's individual
needs. The package integrates business Web searching,
customized directories, premium content and indexed
access to an enterprise's published material.
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